White Glove Delivery & Setup

White Glove Delivery & Setup

Relax while we handle the rest. Expert delivery, room-of-choice placement, professional assembly, and disposal of old product and packaging.

Easy Two-Step Process

Confirm & Customize

Building your dream bedroom should be effortless. Confirm availability and select your service below.

Check Availability

Enter your 5-digit delivery ZIP code to confirm White Glove availability in your area.

Select Your Package

Confirm service above, then choose the option that matches your order.

The 5-Star Experience

What to Expect

01

Seamless Purchase

Simply add the White Glove service package to your cart along with your Cariloha mattress or comfort base.

02

Proactive Scheduling

Shortly after your purchase, our delivery team will reach out via email to coordinate a convenient time. Service is typically 1 business day after your items arrive.

03

Preferred Room Placement

We'll carry your new items exactly where you want them in your home — no heavy lifting or stairs to worry about.

04

Expert Setup

Our trained professionals handle the complete unboxing and assembly of your mattress and comfort base for you.

05

Sustainable Disposal

We'll dispose of all boxes and clean up any debris, plus sustainably remove and recycle your old mattress or base.

Frequently Asked Questions

Will the mattress or comfort base be delivered by the White Glove Service provider?

Products are delivered by FedEx. White Glove Service is a separate service that comes afterward to set up your mattress and/or comfort base.

When will White Glove Service set up my products?

After your order ships, our customer service team will reach out to schedule a day and time. Service typically occurs 1 business day after your products arrive.

What if I only need service for a Comfort Base?

Choose the “Mattress and Base Set-up & Removal” service level — it covers Comfort Base set-up as well as disposal of a used mattress.